IT TAKES A VILLAGE
You have probably never wondered what actually takes place behind the scenes in a furniture store. From the time you walk through our doors your journey begins and our customer appreciation begins.
We welcome you with a friendly greeting and if this is your first visit to our store I assure you that you will be impressed. Our experienced sales and design team is here to help you with your decorating dreams and dilemmas. We can help with something as small as choosing a lamp to larger projects like designing custom dining pieces, custom upholstery fabrications or designing a whole home.
Months before your visit our Owners have attended Trade shows and scoured the marketplace for great values. Orders are generated, our warehousing team receives, opens, assembles and inspects every piece of furniture before it reaches our showroom floor. Our Sales Management team ensures sure that we have the most up to date information on all of our products and offerings. We are always encouraged to be learning and up to date on trends and fashions. These are just some of the things that go into making sure that you have the great experience that our customers have come to expect.
Behind the scenes our warehouse and delivery teams are always willing to go the extra mile. In addition to employing our own drivers we are also lucky enough to have two certified furniture repair technicians on staff. I don’t know how many times I have called on Sark and Tim to help me out and they always offer a great solution. Our teams bring your purchase out fully assembled, inspected and blanket wrapped. They will place your furniture exactly where you would like it. Unlike other stores, you will never be left having to struggle moving your new furniture or have to deal with any of the cartons and garbage yourself.
It is really astounding to think how many people and how much skill it actually takes to get a piece of furniture into a consumer’s home. It really does take a village.